Privacy Policy
Effective Date: [11-01-2025]

1. Overview
Alan Lloyd LLC, doing business as AM Pet Travel (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal data obtained through our websites, ampettravel.com, and through our services, including pet boarding, pet grooming, and international pet transportation. By using our websites or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We collect personal and service-related information, including names, addresses, phone numbers, email addresses, payment information, pet details, travel documentation (such as vaccination records and import/export forms), and technical information (like IP addresses and browser data) collected through cookies and analytics tools.

3. How We Collect Information
We collect information through website forms, online submissions, email, phone, and in-person communication, as well as cookies, analytics, and tracking technologies.

4. How We Use Information
We use personal data to arrange and manage pet travel and boarding services, communicate with clients, process payments, comply with airline and government regulations, improve websites and customer experience, and send service updates or marketing communications (opt-out available).

5. Information Sharing
We may share personal information as necessary to provide services, including with airlines, transport providers, veterinarians, payment processors, government authorities, and analytics or marketing service providers. We do not sell or rent your personal information.

6. Messaging Privacy Policy
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from AM Pet Travel. Message frequency varies. Messages and data rates may apply. For help, reply HELP or email us at info@ampettravel.com. You can opt out at any time by replying STOP

8. Data Security
We implement appropriate technical and organizational measures such as encrypted servers, password protection, limited staff access, and secure payment gateways. While no system is 100% secure, we take reasonable steps to protect your data.

9. Data Retention
We retain customer and pet data for three (3) years after the last service interaction, unless a longer period is required by law. After that, data is securely deleted or anonymized.

10. International Data Transfers
Because we serve international clients, your information may be transferred and processed outside your home country, including in the United States. We take steps to ensure such transfers comply with data protection laws and maintain appropriate safeguards.

11. Your Rights
You may access, update, or correct your data; request deletion (subject to legal obligations); and opt out of marketing communications at any time by contacting privacy@ampettravel.com.

12. Cookies and Analytics
Our websites use cookies and analytics tools to understand traffic and improve user experience. You can manage cookie settings through your browser preferences.

13. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

14. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact: privacy@ampettravel.com. Alan Lloyd LLC — Wisconsin, USA.